Telephone Counselling

What’s the benefits of telephone counselling?

Telephone counselling is becoming a very popular choice for people who wish to engage in therapy.

Telephone counselling has a number of benefits. For busy clients with already full schedules, the idea of taking time out to attend face to face sessions just doesn’t work. So, if you have little free time available, telephone sessions can be more time-efficient as you can access the sessions from any confidential space such as your home, or perhaps your car.

Now counselling has ‘gone digital’, I have clients from areas of the UK I would not normally be able to see. This means clients have greater choice of which counsellor they want to work with and this gives a greater sense of confidentiality and anonymity. If you are feeling nervous, embarrassed or fearful about what you want to explore in session, telephone counselling can help you feel a greater degree safety and control.

Other clients may have mobility issues or experience health conditions. Without telephone counselling, these clients often don’t seek counselling or get the help they need.

Why choose telephone counselling with me?

Working as a listening volunteer with Samaritans for many years, I mastered key skills to be able to create the right environment for you to feel safe. Telephone counselling isn’t just a chat on the phone, I use my depth of experience to help you explore your issues, without fear of judgement and in a way that you feel really heard and understood.

I have years of experience of speaking with individuals who have different needs and I am able to tune into your needs despite not having the visual cues or communication experienced in face to face counselling. For example, where I would notice changes in body language in the counselling room, I have a depth of experience of tuning into other auditory cues, such as changes in voice patterns.

Is telephone counselling always suitable?

Sometimes there are reasons why counselling via telephone just isn’t suitable such as if you experience significant difficulties talking and sharing feelings over the telephone. Another reason would be if you were under the influence of drugs or alcohol as this might affect the way in which you engage in counselling.

How to arrange a telephone session.

I offer a free initial telephone call so you can give me an indication of why you are seeking counselling and we can see if we get on and would like to work together.

This is also an opportunity to check some details with you to ensure telephone counselling is suitable for you and to discuss the number of sessions you may need. We can agree a time of your first call which will probably be a few days later.

I will then forward you my contract via email for you to read, sign and return (or acknowledge your acceptance by return email). If you have any further questions regarding the contract you are welcome to call or email for clarification.

Payment details are then forwarded. Payment is due 24 hours before each session. For continuity, appointments will be at the same time each week unless we discuss this in advance.